PRIVACY POLICY
Obsidian Lace
Effective Date: 03/07/2026
www.obsidianlace.com.au
Our Commitment to You
At Obsidian Lace, privacy is not just policy — it is respect.
We are committed to protecting your personal information and handling it with discretion, care, and transparency.
What We Collect
When you interact with us, we may collect:
- Full name
- Email address
- Phone number
- Shipping & billing address
- Payment details (processed securely via third-party providers)
- Website activity (via cookies and analytics tools)
Why We Collect It
Your information allows us to:
- Process and deliver your orders
- Communicate with you about purchases
- Provide customer support
- Improve your shopping experience
Send marketing communications (only if you opt in)
Payment Security
We do not store your payment details.
All transactions are securely processed through trusted providers such as:
- PayPal
Cookies & Tracking
We use cookies to enhance your experience, including:
- Website functionality
- Performance tracking
- Marketing insights
You can disable cookies in your browser settings at any time.
Sharing Your Information
We do not sell your data.
We only share your information with:
- Payment providers
- Shipping partners
- Website/analytics tools
Strictly where necessary to operate our business.
Your Rights (Australia)
Under the Privacy Act 1988, you have the right to:
- Access your personal data
- Request corrections
- Withdraw consent for marketing
To make a request, contact us at: [email protected]
Data Security
We take reasonable steps to protect your data from misuse, loss, or unauthorised access.
Updates
We may update this policy as needed. Changes take effect immediately upon posting.
Contact
[email protected]
